Our Delivery Terms
All boards and stands delivered by FedEx Ground.
All small accessory orders sent by US Mail.
Shipping costs for accessory orders and stands are added in the shopping cart.
Shipping for boards, deals and packages are included in the price listed.
After dispatching, we will e-mail your tracking number to you so that you can arrange a convenient delivery schedule.
You can now pay by credit card – Just click the product of your choice and you will be taken striaght to our shopping cart.
We accept credit cards through the on-line payment service, Paypal. You do not need to register a Paypal account to use their service. Simply click the “credit card” link on the payment page.
The other quick and easy way to pay for your purchase is with FedEx’s COD (cash-on-delivery) service. With this feature, you can order now and pay for both the board and the shipping cost when the FedEx driver brings it to your door. There is a $7.50 charge for this service.
The final alternative is to create a shopping cart and mail us a personal check or money order for the total cost. Please make checks payable to Billiboards, PO Box 1982, Durham, NC, 27702 and send us an email so we can be on the lookout for your check.
If the board arrives damaged, do not accept delivery and FedEx will return it free of charge. Check to see if there is any obvious damage to the packaging before the driver leaves.
If for any reason you are dissatisfied with the product after receiving it, after contacting us you may return the board at your expense. Provided it is in “as-new condition”, we will exchange it for a new board or refund your initial purchase price (less shipping).
Note that damage can easily occur in shipment back to us so keep in mind that a full refund depends on the condition when we receive it. We reserve the right to deduct 10% – 20% for any flaws or damages.
As well as our delivery terms FedEx also have their own delivery terms please visit their website if you wish to find out more.